Return and Exchange
If you are not completely satisfied with your purchase, you can easily return your product within 14 days from the day you receive your item.
NOTE: The returned product must be unused, in its original condition and in its original packaging together with its accessories and instructions. If you have received a gift with your purchase, we ask that you also return it. If the product is damaged upon delivery, please contact our customer service: email@example.com
As mentioned, goods can be returned as follows:
Return by post
Pack the product / products to be returned:
- Be sure to choose a suitable packaging (preferably the original) so that the product is not damaged during transport. Insert the return form in the package.
- Leave the package at your nearest post office and remember to ALWAYS choose shipping with delivery. We do not pick up packages from agents etc.
NOTE: As a customer, you pay for the return shipping yourself.
Amount will be refunded via the same payment method used at the time of purchase.
Change of item:
We have no opportunity to exchange goods. If you want a new product, we kindly ask you to return your product and place a new order on the desired product.